Uber's damage control efforts continue.
This week, when some users went to delete their Uber accounts, they received an email saying the company is "deeply hurting" following a former engineer's allegations of systemic sexism at the company. The culture detailed by Susan Fowler made some customers vow to stop using the app.
An Uber spokeswoman confirmed to CNNTech the authenticity of the message, which directly references Fowler and the accusations, and was first reported by Mashable. Users received the message in an email from Uber regarding account deletion -- to delete an Uber account, users must fill out a form on the company's website and Uber sends an email to confirm the deletion.
The spokeswoman said Uber sent the message to about 40 users who specifically referenced the allegations while deleting their accounts. She also said Uber has stopped sending the message to customers, which is similar to a memo CEO Travis Kalanick sent internally this week.